How can we help?
Use the categories below to sort out your questions about posts, connections, settings and safety.
Browse help topics
About PopMe
Pop (moment)
- What is a Pop (moment)?
- How do I record and publish a Pop (moment)?
- What is the maximum and minimum length allowed for my videos?
- I didn't grant camera access. Can I still use the app?
- How do Drafts work?
- What is a Story?
- What happens if I delete a Pop (moment) from my account?
- What is a comment?
- Can I delete a text comment I posted by mistake?
Feeds
Challenges
Memories
Connections and account privacy
External sharing
Reports, moderation and guidelines
Account settings, security and support
Circles
Try different words or talk to our support team.